Solution Overview
Taking Action -
The Technician.
The mobile-friendly technician environment is the knowledge center for every technician. It provides vital information such as assignment overview, elevator details, potential root causes, and documentation of actual issues. Taking action at the right moment is critical to ensuring high efficiency and availability; That’s why Franz sets up the technician for success by getting to the root cause and position of the breakdown, displaying historical information about chronic elevator issues, and troubleshooting with clarity.