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elavator and sensors

Let’s get technical.

Innovation begins with a shift in perspective. Inspired by your needs, Franz is much more than a device or a piece of software. It analyzes the root causes of elevator faults around the clock to ensure high efficiency and reliability.

The brand-agnostic solution works across models and systems through retrofittable sensor-based hardware. Franz comes with the tools suited to provide an enhanced maintenance and service experience.

The Hardware

Gateway.

Let’s look at Franz more closely. The industrial gateway with LTE and serial interfaces boasts the following specifications:
  • 4G/LTE CONNECTIVITY
  • MULTI-DAY DATA BUFFER, AND ADDITIONAL STORAGE POSSIBLE
  • MULTI-COLORED LED FOR STATUS IDENTIFICATION
  • ADDITIONAL PORTS FOR FUTURE SENSOR EXPANSION
  • HARDWARE PROTECTION AGAINST UNAUTHORIZED BOOT FROM EXTERNAL STORAGE / HIGH SECURITY PROTOCOL
  • 120-VOLT AC-TO-DC ADAPTER
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sensors

The Hardware

Sensors.

Franz’s hidden strength is its ability to identify valuable elevator events and faults.
The customized sensor boards in the door and drive units measure critical parameters such as:
  • EXCESSIVE DOOR CYCLING
  • DEVICE STATUS
  • FLOOR DETERMINATION OF EVENTS
  • MAINTENANCE RIDE DETECTION
  • DOOR CYCLE COUNT
  • DOOR CYCLE AVERAGE PER TRIP
  • DOOR OPEN & CLOSE DURATION
  • TRIP COUNT
  • MILEAGE
  • TEMPERATURE
  • HUMIDITY
But how to install it? It’s simple - the gateway can be placed anywhere on the cabin roof, and the sensors are installed on the cabin door gearbox and door drive. The whole installation process takes only 30 minutes - no drilling, no trouble.

Solution Overview

Mastery -
The Dispatcher.

Improving operational efficiency is an act of mastery.
The desktop dispatcher environment enables tracking current issues, searching for elevators as well as initiating an inspection of faulty elevators. How does that ensure higher reliability? The dispatcher gets up-to-date information about the root cause of the issue and the exact position of the breakdown. This not only leads to speedy trouble-shooting but also helps with accurate route planning. And above all, managing profitable customer relationships is now far easier.
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Solution Overview

Taking Action -
The Technician.

The mobile-friendly technician environment is the knowledge center for every technician. It provides vital information such as assignment overview, elevator details, potential root causes, and documentation of actual issues. Taking action at the right moment is critical to ensuring high efficiency and availability; That’s why Franz sets up the technician for success by getting to the root cause and position of the breakdown, displaying historical information about chronic elevator issues, and troubleshooting with clarity.
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Solution Overview

Accessibility -
The Customer.

Enabling new revenue streams is an integral part of building a future-proof business. The customer portal is tailored to the needs of facility managers to make it easier to monitor fleets, track broken elevators as well as trace maintenance activity. Better synchronization with your customers means that they will be able to stay “in the know” without calling customer service or missing crucial data. Having a KPI overview of the entire elevator fleet adds extra value and brings opportunities for suggesting additional improvements and modernizations.
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