Solution Overview
Action -
The Technician.
The mobile technician environment is the knowledge center for every technician. It provides vital information such as assignment overview, elevator details, potential root causes, and documentation of actual issues. Taking action at the right moment is critical to ensuring high efficiency and availability. That’s why Franz sets up
the technician for success - getting the root cause
and position of the breakdown, accessing historical information about chronic elevator issues, and trouble shooting with clarity.